Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. Everything were doing is with input from people throughout the Aritzia team. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. We are the place to shop right now in the United States, Hill noted. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. 80,000 frontline healthcare workers gifted through a $10 million initial donation Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. This report by The Canadian Press was first published July 9, 2020. Let's continue to take care of each other," continued Mr. Hill. While our stores are reopening, we recommend returning your order and placing a new order online. from 8 AM - 9 PM ET. Interested? Subsequent instalments to Afterpay may be required. Free shipping & free returns on all orders, all the time. The Aritzia Refund policy is similarly strict . We are not able to offer exchanges online. When search suggestions are available use up and down arrows to review and enter to select. The brand declined to comment on this shift in sizing. We appreciate your patience during this time. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Aritzia Refund Policy. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Interested? The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. Aritzia Community Relief Fund + Our People. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. Calls may be live or prerecorded. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Hit the Submit Order button before you're ready? With Love, I write about retail, fashion and beauty. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. It was really important for us not to layoff or furlough anyone. The dynamic nature of this situation means that things are always changing. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Description. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. Sale items marked with a discount of 50% or greater are final sale. We know that every decision we make during this time impacts our community as a whole. Aritzia Exchange Policy. 68735 Views Jan 2, 2023. These recommendations are applicable to Alberta and may differ from other jurisdictions. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . The company said it would be offering free shipping and free returns on online orders in the meantime. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. After 30 days, we will no longer accept returns. Were doing our best to balance whats right for our people, our clients, our partners, and our communities. Aritzia has a pretty strict (and somewhat unique) exchange policy. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. Bottom line Both companies. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. I cover captivating visionaries in fashion & lifestyle. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Message frequency varies. In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. Well do our best to help. It can take up to 14 days to receive and have your return processed onto your original method of payment. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. I have an order outstanding. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . After 30 days, we will no longer accept returns. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. What is the Return & Exchange policy for items ordered on Aritzia.com? When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. We conceive, create, develop and retail fashion brands, each with its own vision and distinct aesthetic point of view and all with a depth of design and quality that provide compelling value. Can I make changes to my aritzia.com order after I submit it? Online purchases can be exchanged in store. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. "The minute we closed all of our stores in mid-March, we started planning to reopen. |, Don't worry, you can opt out any time. Strategic real estate choices have also always been important to the brand, and Aritzia is growing in that realm and making power moves. "Well take those learnings into account as we move forward." Don't worry, you can unsubscribe from our mailing list at any time. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. While Aritzia has managed to survive and thrive in 2020 a year that will be remembered for the acute challenges it's posed on all businesses the brand's ability to remain profitable can, and should, be continued by raising the stakes on inclusivity. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. Lets continue to take care of each other. Aritzia is expanding its donations. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. All Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. By Mar. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. 16, 2020, 07:00 AM. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. Your Aritzia. The retailer says it . "Our goal is to do our part for the global well-being. This is certainly a time for everybody to listen and learn, and take action as a result of that. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Sale items marked with a discount of 50% or greater are final sale. Were extending our Returns & Exchanges policy. Aritzia marketing calls and texts may use an automatic telephone dialing system. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. How do I ship my product back for a return? Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. Message and data rates may apply. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Our goal is to do our part for the global well-being. While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Immunization providers should follow their regulatory/employer guidance for reporting . Pack and ship your return, following the instructions outlined on the Return Confirmation page. Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. Walmart's Return PolicyCOVID-19 Changes. The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. A Cisioncompany. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. It will also be donating all profits to the Aritzia Community Relief Fund to support its . For purchases made online, you can return your purchases online and in store. Review your return details and click 'Process Return'. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. ), Architectural and interior photography of Aritzia Super World NYC. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. Return processing typically takes 7-10 business days. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . For purchases made in store, you can return or exchange your purchases in store only. Aritzia has also enjoyed well-deserved celebrity hype: The Super Puff puffer jacket, which was first released in 2018, has been worn by Ariana Grande, Kendall Jenner, Hailey Bieber, and Margot Robbie, catapulting it to fashion icon status. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. Cision Distribution 888-776-0942 Even with these difficulties, Canadian apparel brand Aritzia thrived during COVID-19, seemingly becoming an exception to the rule. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. VANCOUVER, March 16, 2020 /PRNewswire/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Warm wishes and happy holidays to you and yours. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. "Our goal is to do our part for the global well-being. In addition to the sales revenue contributed to ACRF, the brand took a two-pronged approach internally first, by temporarily cutting senior leadership's pay by 25 percent; and second, by forfeiting the cash portion of Board of Directors' fees, according to Aritzia's Q4 Results. It was the culmination of this move, along with Aritzia's excellence in offering "Everyday Luxury," that enabled its e-commerce to grow in excess of 150 percent in just one quarter. rights reserved. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. This post has been updated from its original form for clarification. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. If you checked out while signed into your Aritzia account, no postage fee will be deducted. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com When will I get my order? Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. Without the luxury of time to prepare, weve been thrown into a world crisis. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. More information about coronavirus waivers and flexibilities is available on . Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. For more details about our return and exchange policy, see. Were following every protocol and doing everything we can in our boutiques, distribution centres and support offices to ensure the safety of our people, our community and you. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. "Our goal is to do our part for the global well-being. The sale typically takes place on Labour Day weekend. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. expressly prohibited without the prior written consent of Toronto Republication or distribution of this content is When typing in this field, a list of search results will appear and be automatically updated as you type. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. It is also shifting all support office employees to flexible working arrangements. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. So in an effort to make things easier for you, weve compiled all the facts in one place. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. Text HELP for help or STOP to opt out. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. Warm wishes and happy holidays to you and yours. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it in. All of our people are essential to the Aritzia team and we know we wouldnt be us without them. The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. 2023 Vox Media, LLC. Retail sales exceeded expectations in the U.S.
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