Forget about data limits! I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. We will get back to you in a few minutes. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Its slower data speeds may not work for people who use their phones for streaming. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. They wanted me to buy another cheap phone to keep my number. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. The NEW $55 Plan will If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. Refill with your credit card right from your device. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. How Do I Check If My Balance Is Due on My Straight Talk Phone? Apparently I am not the only one with issues. J.D. I reset network settings. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. I then told him that we would be leaving Straight Talk before the weeks done. Imagine not being able to call the police? Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Still hasn't. I've talked to 6 customer care agents was promised to get a call back twice that never happened. This number worked fantastically, and I got all I needed accomplished! These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. WebGet rewarded with Free Service at Straight Talk Rewards. Call (888) 442-5102 to request an unlock. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. You will also receive a text message with the details. It is affordable and I like that I could bring my own phone. Unsubscribe easily. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Alarms, TTY and other systems may not be compatible. Your phone should be active within minutes; however the activation process may take up to one hour. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. WebSearch consumer complaints, reviews and information about straight-talk-.com. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. I told all of them the error I got. It's a scam. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. You may have called before the Customer Care Center was able to Activate your phone. RATES EXCLUDE INTERNET SERVICE. Your System Sucks. So if thats what you want, feel free to explore it. on 2/28 at 12:51PM When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Does Straight Talk offer a refund after cancellation? The phone is not within the Straight Talk Service Area Map . Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. I asked what request and he said that the ticket was closed and there was nothing else he could do. This company and the people who work here are so horrible. It goes against our guidelines to offer incentives for reviews. It's the most convenient way to manage your service. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. You can call us directly and we will help you. For assistance, please contact us at 1-877-430-2355. Why Can't I Talk To A Real Person. I have never experienced worse customer service in my entire life. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Use the charger that came with your phone to avoid battery damage. Consumers want to see how a business took care of business. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. Please fill out the form below and we will be in touch with you ASAP. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. I do not know if they changed their website or not. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Press 1 for English and then 4 twice through menu prompts. Smart Pay items cannot be combined with other purchases. Check your balance, refill or manage plans and phones with our 611611 text feature. Concerns about data usage are often reported by users. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. I told them I would like a refund. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Have a Straight Talk question? Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. There is nothing like a good deal. Once the app and email has been set up, an icon will appear on the applications menu. I am very upset that they would not honor the warranty that the phone was supposed to have. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. But you have exceeded the number of items allowed per order. This company is a total scam. They refuse to refund my money too. WebSearch Newegg.com for iphone 6s plus straight talk. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. But I stayed on there three hours trying to get a phone for my husband. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. I would leave 0 stars if I could. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Hiding negative complaints is only a Band-Aid. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! They say they'll call you back. Track data Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I never was able to get one. Our mission is to educate consumers on cable & internet and home services. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Full web sites require more data to view and browse. INSTALL NOW>>. Find answers to common Straighttalk questions below. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. No international roaming allowed. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. Just a Philippine call center that is undertrained and could care less to do their job. ^FT In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Please keep sharing your experiences so we can continue to improve this free resource. | The NEW $55 Plan will now provide Unlimited High-Speed Data. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. Who is ED Magedson - Founder, Ripoff Report. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! With Android 4.0 and later versions, you can set a mobile data limit reminder. You can contact us at 1-877-430-CELL (2355) to change it. Navigate to the Support tab and click on Contact Us. Verification can help ensure real people write reviews about real companies. Send a letter: It is also possible to write and send a letter to Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. The didn't know there own settings to get their phones to work. Apparently I am not the only one with issues. Never had any other carrier! Please refer to the latest Terms and Conditions of Service at StraightTalk.com. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Here are 8 tips for writing great reviews. Straight Talk could never get my phone to activate. Straight Talk is also branded as Tracfone and offers prepaid phone service. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I don't recommend Straight Talk to No one! I've been on the phone 4 different tech people. Tried porting it back to my old carrier and the number is GONE! Finally switching. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. No one knows how to help or even cares. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Straight Talk is one of the leading wireless carriers in the United States. You can keep your Straight Talk phone number after canceling their service. Do not work with this company. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. There wasn't one person that I spoke with that even cared. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Its Free to Join! You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. He said he was sorry but not allowed to once the ticket said it was denied. FAQ. Your Privacy Choices. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. But they were so QUICK to take the money out of my account. Press # three times. T-Mobile: Call 1-877-453-1304. I mean extremely rude. All rights reserved. Consumers love to do business with someone that can admit mistakes and state how they made improvements. They asked if they could call me on a different number to troubleshoot. Dont waste you time or money. Find out how we combat fake reviews. I factory reset the phone as well. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I am beyond sick of straight talk!! You can help! After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. You can call us directly and we will help you. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] Its Free to Join! In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. How do I know I can trust these reviews about Straight Talk Wireless? You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. No international roaming allowed. Check your balance, refill or manage plans and phones with our. Turn off Bluetooth and GPS when not in use. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). After converting to the Verizon sim, my line has shown "inactive" for weeks. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. Check running services and close unnecessary applications. I called customer service multiple times only to have the call dropped each time. WebUnlocked phones youre bringing to Straight Talk. Companies can ask for reviews via automatic invitations. Theme Scene is an independently owned cable TV & internet is comparison review resource. Rates are subject to change without prior notice. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. Yesterday one of our phones just stopped working (wouldn't turn on). Have an issue or a question search the site, Need help? I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Please select which one you wish to keep. Access the Wifi Optimizer to help reduce data usage. If you need to see tips for WiFi connectivity, click here. Sign up to receive our free weekly newsletter. Actual availability, coverage and speed may vary. They might even offer some discounts or incentives to keep you with them. A couple hours later my phone lost service. Will I be able to use my existing handset when I move to Straight Talk? Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Phone was fine for a month. Thanks SO much! I want to keep the phone just someone lying to me like that is crazy. I spent HOURS on the phone with customer service getting the same answer every time. Available online only. You will need to perform a separate checkout for the items in your cart. Information may be transmitted with a delay and may not reflect actual balances. So even if you wanted to keep your phone number it's impossible until THEY update their system. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. You'll get all the information you need right on your phone! Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. I have never talked to a worse customer service line nor have I ever delt with a worst company. Corporate Advocacy Program: How to repair your business reputation. Calling customer support is useless. Listings for companies similar to Straight Talk: Customer service is awful. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] You must remove something in order to add this {{prodName}} to your cart. BasicTalk 911 service operates differently than traditional 911. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. F this company. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. You will need to perform a separate checkout for the items in your cart. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Straight Talk will unlock phones for current and former Straight Talk customers for free. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. I paid 130.00 for 3 months of service with these people. The 2nd person wanted me to scratch off the pin on the data card. Advertisers above have met our The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. I am very angry. WebChat with one of our agents live. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. I was a no show due to a soft water flooding of o I spent HOURS on the phone with customer service getting the same answer every time. Current items cannot be combined with other purchases. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. I have had nothing but horrible service ever since I've had this horrible carrier. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. BACKGROUND APPS: Turn off apps running in the background. Calls are billed in one-minute increments. service. WebStraight Talk Home Internet service available in select areas. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. I will be looking for another pre pay service with hopefully much better customer service! Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Called customer service and she did not help me at all. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Text 611611 to check your balance, get refills and much more. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. The latest complaint No mobile service was resolved on Jan 16, 2023. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. I absolutely hate Straight Talk! For more information about reviews on ConsumerAffairs.com please visit our They are crooks and will not help! Please save your time and don't do this service. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. I laughed as I am expected to have two phones when I am dealing with the issues. > Understand My Bill. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Click below for our Contact Information and hours of operation! So I'm out money with no phone or service and thus far no solution offered. So I'm out money with no phone or service and thus far no solution offered. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. Chat with Support Call Directly Need guided support? Its just ridiculous. Your balance information will be displayed on the screen. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. They are NEVER helpful and could care less about what you need done. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Privacy policy There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. And should that be the case, you might want to cancel. The company offers a wide variety of phones, including budget phones that come free with a phone plan. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Be the first one to find this review helpful. Get fast shipping and top-rated customer service. We also highlighted some reasons you might want to cancel your Straight Talk services. I will be taking the phone back. Asked for a supervisor and was told they don't transfer calls. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. They outsource all of their work to Philippines who do not know the basics of the English language. The worst phone service ever!!!! When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. Would not make an exception,to a hotel reservation I made thru Priceline. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e You can now share news articles on your favorite social media channels.
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