Ill get that resolved for you asap. I dont usually get on this site so wont see an answer. We received the incorrect piece at the end of December. Each Neuma door is Energy Star Qualified and contains recycled material without any CFCs. by Randy Fri Mar 09, 2012 4:16 pm, #15 I will help you out. We can't find products matching the selection. I definitely recommend this company! .table_d2e123 td { } We'd love to help. Emtek 3 Point Lock Trim - Configuration 8, Emtek Configuration 8 Modern Multi Point Lock 1 1/2 x11 Inch - Stainless Steel Trim Only, Emtek Configuration 8 Modern 2x10 Inch Multi Point Lock - Stainless Steel Trim Only, Emtek Configuration 8 Sandcast Rectangular 1 1/2 Inch x11 Inch Multi Point Lock Trim Only, Emtek Configuration 8 Sandcast Rectangular 2X10 Multi Point Lock Trim Only, Emtek Configuration 8 Sandcast Arched 1 1/2 Inch x11 Inch Multi Point Lock Trim Only, Emtek Configuration 8 Sandcast Arched 2X10 Multi Point Lock Trim Only, Emtek Configuration 8 Cast Bronze Tuscany 1 1/2 x11 Multi Point Lock Trim Only, Emtek Configuration 8 Cast Bronze Tuscany 2X10 Multi Point Lock Trim Only. My sliding door was scraping and hard to open and close. I had seen the paperwork from Garris Evans. -->, CLICK HERE FOR NEUMA PDF FILE SPECIFICATIONS, CLICK HERE FOR PDF FILE TEST RESULTS NEUMA PATIO DOORS, , , , , . Glass Components: NonImpact Glass: 20 year prorated limit- ed warranty against seal failure. Very professional and great workmanship. Very responsive. Satin Nickel and White handle sets come with an anodized border-color: 330000; } Excellent work, reasonable price. Yes you can now use Emtek multi lock hardware configuration #8. border: 10px solid; Most all problems addressed by local rep and tech, however I have called Houston several times regarding the deteriorating finish on the exterior handle hardware for all waterfront exposures. Thank you. We needed a repair for a crank casement window and every company that I called to repair - said the job was too small or just wanted to replace the window. These guys successfully performed a tricky repair to our custom wood sliding door with a clever solution. by Integra Mon Mar 22, 2010 12:13 pm, #2 Small marks, scratches, and spots which do not exceed manufacturer standards or federal government specifications, C 1036-85 do not make insulated glass units defective. Glass Components: NonImpact Glass: 20 year prorated limit- ed warranty against seal failure. Retractable screen available as an option. The interlock has dual flexible strips to seal the gap between panels. They're all fiberglass. We want to ensure that theyre happy and that theres value for them in what we do. The correct door was ordered and Neuma sent the wrong door. Everyone else uses wood or aluminum. Kind of frustrated after several research by myself, however I wont give up and forward this issue to HOA of my subdivision. This fee is not refundable in case of order cancelation. Reasonable prices and exceptional customer service. We just discovered that it not locking. Dark Brown and Gold Brass handle sets come with matching sills.